Partnership. A project should be a team effort between the contractor and the homeowner. An open exchange of information and ideas is paramount. Personalities need to mesh for a successful project.
Communication. The burden of communication – on the details of the design, terms of the agreement, changes in schedule, expectations during installation, etc. – rest with the contractor. Evaluate your potential contractor in this area during your first couple of meetings. Do they ask meaningful questions? Do they listen carefully to your answers? Do they do what they say they are going to do?
Quality. It’s important that your contractor be a stickler for good quality in product and workmanship. It means enduring value over time and directly translates into the resale value of your home. Not every contractor can make improvements that will enhance your home’s value. You want to select a contractor who can design and construct a top quality improvement.
Trust. Look for a contractor that delivers what they promise – no surprises. Most importantly, base your selection on whether the contractor values your home and treats it and your project as if it was their own.